Health

Intuition used when matching seniors with companions

WESTFIELD-As demand for volunteer companions continues to grow in the city, a special Westfield Council on Aging Companion Program Volunteer Interest Social is slated April 26.

“If you want to impact an older adult’s life in a positive way, consider volunteering,” said Fran Aguda, Companion Program coordinator.

Fran Aguda, coordinator for the Westfield Council on Aging’s Companion Program, reviews a display board with volunteer Christine Iglesias that will be part of a social event April 26.

The social event will begin at 6 p.m. at the Westfield Senior Center on Noble Street and will feature remarks by Aguda on the overall program, as well as stories about two clients who have been matched with a companion. Also, two volunteer companions – Marie Fisher, a volunteer since 2002, and Karen Page, a volunteer since 2016, will share their experiences and will be available to answer any questions with attendees after the short program. Refreshments will also be served.

“Our greatest need is having volunteer companions provide transportation to medical appointments for our homebound clients,” said Aguda, adding that ways to also assist seniors can include grocery shopping, helping with errands, and taking time to visit.

Aguda noted the goal of the companion program is to help older adults maintain their independence and sense of well-being.

“We currently have 40 volunteers and would like to have 10 to 15 more volunteers to match with seniors who are seeking services,” said Aguda.

During a Friday afternoon meeting with Aguda, volunteer Christine Iglesias shared her enthusiasm for the program. 

“Fran is great with everyone,” said Iglesias. “She makes you feel comfortable in the process of volunteering.”

Iglesias, who has shared her time with seniors since 2010, notes that volunteering for two hours a week can make a difference in someone’s life.

“Since I retired I am able to do extra visits if the need arises,” said Iglesias. “I would encourage people to stop by the social to see how the program works since it is so rewarding.”

Aguda echoed those sentiments.

“It is an honor and a privilege to work with folks in need and you meet the nicest people and create friendships,” said Aguda.

Once a volunteer has passed a CORI check and completed an application which includes two references, an orientation session is conducted that includes policies and procedures and do’s and don’ts when working with clients. In addition, trainings are offered throughout the year on a broad range of geriatric topics. Volunteers are asked to spend two hours each week with a senior and gas mileage is reimbursed.

During the first visit when the volunteer meets the client, Aguda makes the introductions to ensure that both individuals are compatible. 

“I try to match individuals with similar interests,” said Aguda, noting that her “intuition” also plays a vital role in her decision.

Iglesias concurred.

“My clients over the years have become family,” said Iglesias, adding she has also enjoyed meeting her clients’ family members. “This service helps families release worries because they know someone is there to get their loved one to a medical appointment or to get groceries.”

For more information on the companion program or the April 26 social, call Aguda at (413) 562-6435.

Aguda noted that the companion program is a free service and is funded by the Baystate Health Community Benefit Grant, the Westfield Community Development Block Grant program, Sarah Gillett Services for the Elderly, the Massachusetts Executive Office of Elder Affairs, and private donations.

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